For on-site services, a person at least 18 years of age must be present during the entire time period services are provided. If no adult is present when the Tech4Help service representative arrives, services will be denied and an $80 cancellation charge will be assessed.
It is your responsibility to back up all software and data on your computer's hard drive(s) and/or any other storage devices before the Tech4Help service representative arrives. Tech4Help and/or its third-party service provider shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files. With advanced arrangements a backup by your Tech4Help service representative can be purchased for a fee dependant on computer system.
MINIMUM SYSTEM REQUIREMENTS
(wireless home networking only)
At least 100MB free hard disk space and 64 MB RAM on each computer
Operating system and/or ISP passwords must be available
Microsoft Windows 98 SE operating system or later
Operating system discs and key codes must be available
All computers and/or peripherals must be in good working order or in a state of disrepair that Tech4Help services are available.
Broadband services, if any, must be purchased separately and ready for service at your location, including Usernames and passwords and email addresses.
For narrowband (dialup) networking, Tech4Help will connect only to well known companies.
The Tech4Help service representative must have 1) access to your residence or business and the computer(s) and/or peripheral(s) to be serviced, 2) your consent and cooperation to enter your residence or business, 3) a safe working environment, work space, and 4) electrical power. If the Tech4Help service representative determines that these conditions have not been met, services will be denied and an $80 cancellation charge assessed.
Use of these services constitute your acceptance of these terms and conditions.
- << Prev